Vanliga frågor

In most cases, your cabin number will be assigned on the day of departure after you board the ship. Only a few ferry companies allow passengers to select a specific cabin number during the booking process. If pre-selection is not available, your cabin will be allocated upon check-in.

If you’re running late and might miss your ferry, we recommend going to the port as soon as possible to check if the ferry company can reschedule your ticket for a different departure time or date. Keep in mind that tickets are non-refundable if you miss your scheduled sailing, so your best option is to see if it can be used for a later trip, if permitted by the ferry company.

You can choose from up to 49 different currencies when making your online payment. The final charge will be processed in the currency you select during checkout.

For ferry routes within the European Union, the Euro (€) is the official and only accepted currency on board. For trips between non-EU countries, currency policies may vary, so it's best to check the ferry company’s website for specific details and payment guidelines.

Check-in times vary depending on the ferry operator and route. Foot passengers should arrive 30 to 60 minutes before departure, while those traveling with a vehicle should check in 60 to 90 minutes in advance. For international routes, check-in is typically required at least 90 minutes prior due to customs and immigration procedures. Always refer to your ticket or the ferry operator’s website for exact check-in requirements, as missing the deadline may result in denied boarding.

Only passenger vehicle tickets can be booked online. Tickets for commercial vehicles and trucks need to be bought from the ferry company's central office.