Aegean Sea Lines

PASSENGER DISCOUNTS

Infants 0 – 1 y.o.

Issue Boarding Pass (No seat assigned)

Infants 1 – 5 y.o.

They issue a free ticket for all seating categories. In the case of two infants up to 5 years old in a cabin, they are entitled to one free bed for both.

Children from 5 y.o and one day to 10 y.o.

50% discount on all accommodation classes (except Lux cabins).

Students in Greek Universities

50% discount on all seating categories (except numbered economy seats with table and cabins). Valid for undergraduate students of TEI/ATEI, Public I.E.K., and the Open University (not valid for military academies, officer and police schools, and private institutions). The student ID must be shown upon boarding.

International Universities Students

25% off on all seat categories (excluding numbered seats with tables and cabins). Valid for undergraduate students holding an ISIC International Student Identity Card. Must be shown upon boarding.

European Youth Card

20% discount on all seating categories (except economy seats with table and cabins). The European Youth Card must be presented upon boarding along with your ID card or passport.

Large families (over 3 children)

50% off on deck/numbered economy seats or 30% off on first-class salon/cabins (excluding Lux). Presentation of a large family card or family status certificate is required upon boarding. Children of large families are entitled to the discount up to the age of 23 with the presentation of their ID card. Greek citizens only.

Three children families

30% on Deck / Numbered Economy seats / First Class Lounge / Cabins (except Lux cabins). Presentation of a three-child family card or family status certificate is required upon boarding. Children of three-child families are entitled to the discount up to the age of 23 with the presentation of their ID card. Greek citizens only.

Persons with a disability or reduced mobility with a disability rate of 80% or more

50% on Deck / Numbered Economy seats / First Class Lounge / Cabins (except Lux). Valid upon presentation of the relevant decision from the competent health committees of the Disability Certification Center (KE.P.A.) or the health committees of the relevant administrative authority or insurance provider, until their expiration date.

People that accompany persons with disabilities of 80% or more

50% for companions in the beneficiary’s selected seat. Applicable if the beneficiary has paraplegia, quadriplegia, blindness, intellectual disability, autism, or Down syndrome.

Passengers over 65 years old

20% on Deck / Numbered Economy seats (without table) / First Class Lounge / Cabins (except Lux). Presentation of their police ID card is required upon boarding.

NAT pensioners and their spouses (Greek citizens only)

50% off on all seat categories (excluding numbered seats with tables and cabins).

Soldiers (Greek citizens only)

30% on deck and numbered economy seats (without table). Required to show their military ID upon boarding.

Army officers

20% on deck / Numbered Economy seats (without table) / first class lounge. The discount is valid for Police, Fire, Coast Guard, Permanent Officers of three arms. Presentation of service ID required on boarding.

Security forces (Greek citizens only)

Free on deck

Permanent Residents Discount

20% on all seating categories except Lux cabins for permanent residents of the islands served. Presentation of the Unique Islander Number certificate is required upon boarding.

Substitute and permanent teachers of primary and secondary education serving on the islands served by the ferry Anemos. (Greek citizens only).

20% on Deck / Numbered Economy seats without table / First Class Lounge all year round, except during the High Season. Special 50% discounts apply during specific periods of the year, such as the beginning and end of the school term or the start and end of holiday periods (a relevant company announcement will always precede). Presentation of their placement act and police ID card is required upon boarding.

VEHICLE DISCOUNTS

WHEELCHAIR ACCESSIBLE VEHICLES

Accompanied by the beneficiary and holding special war disabled license plates or a disability parking permit (AMA parking permit).

Cars belonging to large families with over three children (Greek citizens only)

30%. Valid for Greek citizens only

Cars belonging to three children families (Greek citizens only)

20%. Valid for Greek citizens only

OFFERS

Round trip offer

20% discount on return tickets for passengers and private vehicles (E.I.X.) when issued as round-trip tickets. Offer terms: In case of cancellation, both legs must be canceled; otherwise, tickets can be converted into open-date tickets.

Members of AEGEAN SEA CLUB

A rewards program offering free tickets upon the accumulation of a specified number of points.

Small cars with length up to 3.70m

Discounted fare up to 20% for small private vehicles (E.I.X.) up to 3.70 meters in length and a maximum height of 1.80 meters.

Vehicles over 4.40 meters long

Fare offer: On the Western Cyclades route, tickets are issued at the same price as CAR 1.

Cars of substitutes and permanent teachers of primary and secondary education serving on the islands where the ship “Anemos” is approaching (Greek Citizens only).

Special 50% discount on private vehicles (E.I.X.) / motorcycles for specific periods during the year, such as the beginning and end of the school term or the start and end of holiday periods (a relevant company announcement will always precede).

Yellow Rewards Program Partner

Earn and redeem yellows with the purchase of ferry tickets at Aegean Sea Lines’ physical store, as well as with online bookings at www.aegean-sealines.gr. Valid for transactions with Piraeus Bank cards participating in the Rewards Program.

Program €pistrofi. Eurobank

Earn and redeem €pistrofi when purchasing your tickets from Aegean Sea Lines’ headquarters or online at aegean-sealines.gr.

UNACCOMPANIED VEHICLES

Unaccompanied vehicles (passenger cars, small trucks, trailers, vans, etc.) are issued with an increased fare. The issuing agency must contact Aegean Sea Lines for approval and complete the special unaccompanied vehicle transport form, which can be downloaded from the Useful Links > Aegean Sea Lines Forms section. Upon arrival at the port, the form must be submitted to the relevant officer. Failure to follow the procedure will result in the vehicle not being loaded, and the ticket will be canceled according to the company’s cancellation policy.

VEHICLE TYPES AND DIMENSIONS

Very small passenger cars (CARS)

Length up to 3,70 meters. Height up to 1,80 meters

Passenger vehicles from 3.70 to 4.40 metres (CAR1)

Length up to 4,40 meters. Height up to 1,80 meters

Passenger vehicles over 4.40 metres (CAR2)

Length over 4,40 m, Height up to 2,20 m

Commercial vehicles, VAN, agricultural vehicles, pick up (TRC) | (price per meter)

Length up to 5,50 meters. Height up to 2,50 meters

Trailer tanks (BGT/BGTR) | (price per meter)

Length 2 to 3 meters. Height up to 1,80 meters.

Trailer (TRL1) | (price per meter)

Length from 3,10 to 6 meters. Height up to 2,20 meters

Trailer (TRL2) | (price per meter)

Length from 6,10 to 9 meters. Height up to 2,50 meters

Caravans, minibuses (VAR1) | (Price per meter)

Length from 4 to 6 meters. Height up to 2,50 meters.

Caravans, buses (VAR2) | (Price per meter)

Length from 6,10 to 9 meters. Height up to 3,60 meters. If the height exceeds 2.50 meters, the company must be informed.

Buses (BUS) | (Price per meter)

Length from 7 to 13 meters. Height up to 3,60 meters.

Unaccompanied passenger cars up to 4.40 metres in length (UCAR1)

Length up to 4,40 meters, Height up to 1,80 meters. They are issued with a surcharge.

Unaccompanied passenger cars over 4.40 metres in length (UCAR2)

Length over 4,40 metres, Height up to 2,20 metres. They are issued with a surcharge.

Unaccompanied VANs, trailers, commercial (UTRL) | (price per meter)

Length up to 7 meters. Height up to 2,50 meters. Issued with increased fare

TICKET ISSUANCE

A basic term for ticket issuance, according to current legislation, is the registration of the passenger’s contact phone number or email address in the reservation system to notify them in case of changes or cancellations of the itinerary.

The ticket issuance deadlines are determined in the reservation system based on the demand for each itinerary and are displayed in the system with each booking.

Travelers must ensure that the details on the tickets they receive from the issuer/agent are correct. Aegean Sea Lines is not responsible for any errors made during the issuance by the partner agencies.

Tickets issued on thermal paper cannot web check-in. Similarly, electronic tickets are not printed on thermal paper.

TICKET CANCELLATION

HIGH PERIOD 14/4/2025-27/04/2025 & 5/6/2025-7/9/2025

100% cancellation up to at least 7 days before the scheduled departure time or the tickets are converted to open date. 50% cancellation up to at least 12 hours before the scheduled departure time or the tickets are converted to open date. From 12 hours up to at least 4 hours before the scheduled departure time, you may convert the tickets into open tickets. Tickets issued on the day of travel shall be cancelled up to half an hour after issue and necessarily at least three hours before the scheduled time of departure. Unprinted or misprinted tickets must be cancelled on the spot by the agent. After departure, tickets cannot be cancelled and cannot be converted into open tickets, and the date cannot be changed.

LOW SEASON

100% cancellation up to at least 3 days before the scheduled departure time or the tickets are converted to open date. 50% cancellation up to at least 3 hours before the scheduled departure time or the tickets are converted to open date. Less than three hours and up to at least one hour before the scheduled departure time the tickets can be converted into open date tickets. Tickets issued on the day of travel shall be cancelled up to half an hour after issue and necessarily at least two hours before the scheduled time of departure. Unprinted or misprinted tickets must be cancelled on the spot by the agent. After departure, tickets are not cancelled and cannot be converted into open tickets, and the date cannot be changed.

LOSS OF TICKETS

In case of loss of thermal tickets, Aegean Sea Lines must be notified before departure, either by phone or email, and the passenger must complete a loss declaration. If the passenger reports the loss through an agency, the agency must contact the company before departure. In any case, to board the ship, new tickets must be issued by Aegean Sea Lines, and the fare must be paid. After 30 days from the trip, and following a review of its records, Aegean Sea Lines will compensate the passenger by issuing a ticket of equal value to the lost ticket(s). This procedure does not apply if the company is notified after departure, in which case no liability will be accepted.

OPEN TICKETS

During the high season, a ticket can be made open at least four (4) hours before departure, while during the low season, at least one (1) hour before departure.

To convert your ticket(s) to open tickets, you must contact within the above-mentioned deadlines either the agency/website where the ticket was originally issued, the local central agencies of Aegean Sea Lines, or by email at [email protected].

Tickets that have been made open can be replaced within one year from the date of issuance and only once. The new trip can take place after this date, but no later than December 31st of the following year. For example, a ticket issued on June 1st, 2023, for a trip on June 20th, 2023, but made open, can be replaced no later than May 31st, 2024, and the new trip can take place no later than December 31st, 2024.

In the case of a thermal ticket that has been converted to an open ticket, the original thermal ticket must be presented at the agency handling the replacement in order for it to be exchanged for a new ticket. Lost thermal tickets that have been converted to open tickets cannot be replaced.

When replacing an open ticket, it is possible to change the itinerary and passenger details.

When an open ticket is replaced with a ticket of higher value, the difference must be paid. When an open ticket is replaced with a ticket of lower value, the difference is not refunded.

Open passenger tickets can be replaced with passenger tickets, and open vehicle tickets (e.g., car/motorcycle) can be replaced with vehicle tickets (e.g., car/motorcycle).

When replacing open tickets, no amount will be offset. Each ticket is replaced with another in its place.

Tickets that have been made open once are canceled with a 50% refund within one year from the date of issuance. Open tickets for which the new travel date has been confirmed are canceled with the corresponding refund percentage that applied on the day they were converted to open tickets.

Tickets purchased electronically via the official Aegean Sea Lines website must be canceled or made open before departure and within the above deadlines. Written notification must be sent to the company via email or directed to the respective central agent.

GROUP TICKETS

Group tickets can not be turned to open or cancelled.

NON CUMULATIVE APPLICATION OF DISCOUNTS

Discounts are not applied cumulatively. Each passenger or vehicle ticket benefits from one discount (the highest percentage).

Last update: 19/02/2025
Source: https://aegean-sealines.gr/en/emporiki-politiki/