Sebeco Lines es una compañía de transbordadores que opera en Grecia y Turquía, conectando Symi, Rodas y Panormitis. Con base en Rodas, gestiona una flota de 7 buques que ofrecen travesías cómodas y eficaces entre estos destinos. Los viajeros pueden explorar las islas griegas con salidas frecuentes y un servicio fiable. Reserva fácilmente billetes de ferry para Sebeco Lines en línea ahora o a través de la aplicaciónFerryscanner .
Rutas de Sebeco Lines
Sebeco Lines Las rutas se actualizan quincenalmente, ordenadas por popularidad. Consulta horarios, tiempos de paso y tarifas.
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Flota de Sebeco Lines
Sebeco Lines opera siete modernas embarcaciones, todas ellas diseñadas para viajar con seguridad y comodidad. Con interiores limpios y espacios bien cuidados, cada viaje ofrece una experiencia de navegación relajada y fiable.
Acerca de Sebeco Lines
Sebeco Lines es tu compañía de ferris para travesías fiables entre Rodas, Symi y Panormitis. Con una moderna flota de 7 buques, la empresa garantiza viajes rápidos y cómodos, al tiempo que da prioridad a la seguridad de los pasajeros. Diseñados para rutas cortas de isla en isla, sus transbordadores ofrecen amplios asientos y vistas panorámicas del mar. Tanto si vas a visitar el colorido puerto de Symi como el sereno Monasterio de Panormitis, puedes contar con salidas frecuentes y un servicio excelente de un operador de confianza local comprometido con la sostenibilidad y los viajes fluidos en la región del Dodecaneso.
Check-In y embarque con Sebeco Lines
Hora de llegada
Los pasajeros deben embarcar en el barco media hora antes de la hora prevista del viaje y llevar sus vehículos al punto de facturación 1 hora antes de la hora del viaje.
Opciones de eTicket
Tienes a tu disposición un eTicket, un archivo PDF que se enviará a tu correo electrónico. Puedes descargarlo o imprimirlo cuando te convenga.
Registro web
Este servicio no admite la facturación por Internet.
Billete de papel
No se proporcionan billetes de papel.
Vehículos a bordo
Sebeco Lines no ofrece vehículos a bordo de ninguno de sus 7 buques.
Documentos necesarios
Asegúrate de tener a mano el billete y los documentos de identificación al embarcar.
Servicios a bordo de Sebeco Lines
Viaje accesible para todos
Descuentos y tarifas de Sebeco Lines
Viaja de forma inteligente con los grandes descuentos de Sebeco Lines. Las familias, los estudiantes, los militares pensionistas y otros pueden ahorrar hasta un 50% en los billetes. Los bebés y los niños también tienen un 50% de descuento; ¡consulta las opciones y disfruta de un viaje económico! Ten en cuenta que los miembros de las fuerzas armadas griegas pueden obtener hasta un 30% de descuento.
Bebés
Descuento para bebés de 0 a 4 años con una reducción del 50%.
Billete infantil
Los niños de 5 a 12 años tienen un descuento del 50%.
Tarifa para estudiantes
Descuento para estudiantes en los billetes de ferry de hasta el 50%.
Militares
El personal militar obtiene un descuento de hasta el 30%.
Pasajeros sin vehículo
Deshazte de las ruedas y sube a bordo! Sebeco Lines da la bienvenida a pasajeros de a pie, haciendo que ir de isla en isla sea pan comido. Sube, relájate en cómodos asientos y disfruta de las ventajas a bordo. Embarque rápido, buenas vistas y un viaje sin estrés. ¡Sube y zarpa!
Servicio de transporte de vehículos sin conductor con Sebeco Lines
Un vehículo no acompañado no puede transferirse con Sebeco Lines. Para obtener la información más reciente u opciones alternativas, ponte en contacto con nuestro equipo de asistencia.
Política de animales a bordo con Sebeco Lines
Las mascotas son bienvenidas a bordo de los buques de Sebeco Lines, lo que garantiza un viaje cómodo para ti y tu mascota. Sigue estas pautas clave:
- No se admiten mascotas en bares, restaurantes ni otras zonas interiores del barco.
- Los perros deben llevar correa y bozal cuando se desplacen por la nave.
- Los pasajeros que viajen con animales de compañía deben llevar
- Una cartilla sanitaria recientemente actualizada.
- Una caja de transporte para mascotas de hasta 10 kg o un bozal para mascotas de más de 10 kg.
- Los propietarios son responsables del cuidado, la seguridad y la higiene de su mascota.
- No se admiten animales de compañía a bordo.
Asegúrate de llevar todos los documentos y elementos esenciales necesarios para el viaje de tu mascota.
Programa de fidelidad
Sebeco Lines actualmente no ofrece un programa de fidelidad ni una tarjeta de miembro. Si crees lo contrario, ¡háznoslo saber! Nuestro equipo de asistencia estará encantado de actualizar la información que falte. Piensa que es nuestra forma de mantener las cosas en orden.
Equipaje permitido con Sebeco Lines
Los pasajeros pueden llevar equipaje de mano de hasta 50 kg sin coste adicional. Las personas con problemas de movilidad también pueden llevar cualquier equipo o ayuda necesaria para su desplazamiento autónomo, independientemente de su peso, sin coste adicional.
Principios de la compañía
Sebeco Lines ofrece servicios de transbordador seguros y cómodos que te ayudan a conectar con los lugares que amas. Centrados en tu satisfacción y comprometidos con la sostenibilidad, cada viaje está diseñado para que lo disfrutes. Gracias a horarios fiables, fuertes lazos con la región y operaciones responsables, puedes esperar una experiencia de viaje agradable y sin complicaciones.
Destinos disponibles con Sebeco Lines
Panormitis, SymiRodas (Todos los puertos)Symi (Todos los puertos)Términos y Condiciones de Sebeco Lines
Reservations can be made through the Central Agencies and all affiliated Travel Agencies, while tickets can be issued through the Central Agencies, affiliated Travel Agencies and the SEBECO LINES website.
1. PASSENGER – VEHICLE TICKETS
a) The ticket is personal, bears the passenger’s name, is not transferrable and is valid exclusively for the route, the date and the class for which it is issued.
b) Under Community Directive 98/41/EC and for safety reasons, a passenger’s list is mandatory on every route. For this reason, the tickets are issued by NAME and specifically must include:
* The passenger’s Name and Surname
* Gender: Male/Female
* Age/date of Birth: Adult /Child/Infant
* Nationality
* If there is a vehicle: Type and Registration Number of the vehicle
c) At the issuance (in an agency or on the internet) of the ticket, the passenger is strongly recommended to give his/her contact telephone number (preferably mobile) to allow notification in case of delay, postponement or cancellation of the shipping route. In case of the passenger’s refusal to disclose his/her contact information, this is recorded in the ticket issue system.
d) Ticket issuance on board is prohibited and therefore, in order to avoid unnecessary trouble, passengers must proceed to the issuance of tickets in due time.
e) Tickets must be issued within the set deadline from the date of reservation, for which passengers are informed by their Travel Agent. Otherwise, the reservation is automatically cancelled.
f) Children up to five (5) years: the issuance of a zero-fare ticket is mandatory.
2. EMBARKATION:
a) Passengers must board on the ship half an hour before the scheduled time of travel and bring their vehicles to the check-in point one (1) hour before the time of travel. If for any reason they miss their departure they are not entitled to a fare refund.
b) Drivers are obliged to embark and disembark their vehicle. Vehicles’ passengers must exit the vehicle before embarkation. Vehicles’ priority order for embarkation is determined by the Port Regulations of each Port Authority, where embarkation takes place.
c) Drivers and passengers must bear any items that they might need during the trip. After departure, entrance to the vehicle area is prohibited.
d) All passengers should be able to present their valid travel documents. The company reserves the right not to allow boarding in case of a passenger not having the travel documents required.
3. TICKET OPTION DATE
Tickets must be issued within a specific time period following their booking, of which passengers are advised by their travel agent. If tickets are not issued within this period the booking is automatically cancelled. The company reserves the right to change the time periods of option dates.
4. OPTION DATES:
HIGH SEASON: 1st of June – 8th of September
- 3 days following the booking
- 3 days before the departure
LOW SEASON: 9th of September – 31st of May
- 10 days following the booking
- 1 day before the departure
5. OPEN DATE TICKETS
Open date tickets are valid for 1 year and such tickets are not accepted for boarding. It is necessary, the initial ticket to be replaced with a new ticket before boarding. If, until the date of travel, the fare has been increased, owners of such tickets must pay the difference. All tickets may be changed into Open Date Tickets up to one (1) hour prior the time of scheduled departure.
6. PREPAID TICKETS
We inform you that our company supports the service of prepaid tickets (PTA). All prepaid tickets must have been printed before boarding. The issuance of tickets is possible through the company’s central offices, the central port agents as well as through the company’s ferry ticket booths on each departure port.
7. TICKET CANCELLATION/FARE REFUND POLICY
Fare Refund Policy:
From the ticket issuance and up to 14 days prior the scheduled departure of the ship: Tickets can be cancelled without cancellation penalties if the whole body of the ticket is returned.
From the ticket issuance and up to 7 days prior the scheduled departure of the ship: Tickets can be cancelled with a cancellation penalty of 25% as long as the whole body of the ticket is returned.
From the ticket issuance and up to 12 hours prior the scheduled departure of the ship: Tickets can be cancelled with a cancellation penalty of 50% as long as the whole body of the ticket is returned.
NOTE: All tickets may be changed into Open Date Tickets up to three (3) hours prior the time of scheduled departure.
After departure: Tickets are not cancelled, nor change into Open Date Tickets and the date of travel may not be changed.
Tickets are cancelled by the company’s Central Offices, Central Agents and Central Port Agents and when the original tickets have been presented. Tickets cannot be cancelled over the phone.
After departure: Tickets are not cancelled, nor change into Open Date Tickets and the date of travel may not be changed.
8. LOSS OF TICKET
In case of ticket loss, passengers must purchase a new ticket in order to travel. Then, they must inform the company about the loss in writing stating the date of travel, the itinerary, the number of the lost ticket, the number of the new ticket which is purchased and a photocopy of the latter. If resulted by the company’s archives that the lost ticket has not been used within one (1) month from the date of travel, the company will replace it with a ticket of the same route and class as the lost one without any additional fare charge. The statement of loss of the ticket shall be submitted to one of the company’s offices or by e-mail to [email protected]
9. ITINERARIES
a) The company undertakes every effort to meet the scheduled routes stated in its brochures and website. However, it reserves the right to modify them if necessary and after approval of the Port Authorities.
b) The company bears no liability for any cancellation, delay of the route due to adverse weather conditions or orders of the competent Ministry and the Port Authorities or due to Force Majeure reasons and made for the safety of passengers
c) If the scheduled route is not made due to the company or Force Majeure reasons (e.g. embarkation prohibition due to weather conditions), passengers are fully refunded of the ticket price.
10. CANCELLATION OF DEPARTURE OR DELAY DUE TO EXTREME WEATHER CONDITIONS
The tickets of a cancelled departure are not valid for embarkation and must be exchanged with valid tickets for the next scheduled departure, pending on availability.
In case of a departure being delayed or cancelled due to extreme weather conditions etc., passengers are kindly requested to contact the company’s port agencies in order to be informed about the new departure time.
After departure: Tickets are not cancelled, nor change into Open Date Tickets and the date of travel may not be changed.
11. TICKET CONTROL ON BOARD
We kindly request that the tickets of passengers and vehicles as well as the reduced fare tickets be issued correctly in order to avoid any discomfort. The Purser Officers carry out ticket controls upon boarding and during the voyage. Upon such controls, passengers are required to present their tickets as well as any documents which entitle them to a reduced fare ticket.
12. LUGGAGE
a) Passengers may bear hand luggage of up to 50 kilos, without paying an extra fare. Persons with mobility problems may, without paying an extra fare, bear, apart from their hand luggage, any equipment or aids needed for their autonomous movement, irrespective of weight.
b) During the trip, luggage can remain in the vehicles. When passengers are travelling without a vehicle, their luggage must be placed in specially designated points of the ships, according to the instructions of the crew.
c) Valuables, money and expensive items may be given to the Chief Purser for safe-keeping. The company bears no liability in case of loss of such objects kept in luggage. The company is responsible for the damage or loss of luggage on board, only if they have been handed over for safe-keeping and a relevant receipt has been issued.
d) If passengers choose to look after their luggage themselves, the company bears no liability for possible damages or their loss.
e) Passengers who have lost or found an object are kindly requested to inform, during the voyage, the Reception of the ship or after disembarkation, the company’s Central Offices, Customer Service Department, e-mail: [email protected]
13. PET ACCOMMODATION
a) For sanitary reasons pets are not allowed in the bars, restaurants and internal areas of the ship.
b) Dogs, if moving (always with a leash and accompanied by their owners) must necessarily wear a muzzle.
c) Passengers who travel with a pet must always bear with them its recently updated health booklet, a transport box for a pet up to 10Kg or a muzzle for a pet over 10Kg, and be responsible for the pet’s care, safety and sanitization.
d) Unaccompanied pets are not allowed.
14. SAFETY ISSUES
a) Passengers are prohibited to bear guns, cartridges, explosive, flammable, inflammatory and generally dangerous material.
b) For security reasons, all persons and all items brought on board are liable to be searched. Persons refusing to comply with this demand shall be denied access on board and will be reported to the appropriate port authorities.
c) All passengers are required to present their ticket, identity card or any other official documents to the vessel’s authorized personnel. The carrier reserves the right to deny embarkation to any individual who does not possess valid travel documents or fails to prove beyond doubt, his/her identity. After boarding, disembarkation without permission of the ship’s Officers is prohibited.
15. SMOKING PROHIBITION
Under L.3730/2008 smoking is prohibited in all enclosed public areas of the ship. Passengers may only smoke in the designated areas on the open outer decks.
16. CUSTOMER SERVICE DEPARTMENT
For any question, comment or observation, please send an email: [email protected]
Last update: 21/02/2025
Source: https://www.sebeco.gr/en/general-travel-terms-conditions/