How can we help?

Customer Support

Here you can find all the details about how to contact our Customer Support team and get your ferry questions answered.

In which languages is your customer support available?

We provide support in Greek, English, and Italian.

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Phone Support

Contact & Support If you have a question or need assistance with your booking, you can contact our Customer Support Team through the channels below. We're here to help with your ferry trips, travel questions, and general support.

  1. Live chat

Open the Ferryscanner website and click the chat icon in the bottom-right corner of the page to start a conversation with our Customer Support Team. You should receive a response in under 40 seconds.

  1. Email support

Open the chat box on the Ferryscanner website and select the envelope icon to contact our Customer Support Team by email.

  1. WhatsApp support

Open the chat box and select the WhatsApp icon to contact our Customer Support Team. Support hours for all channels: Monday–Friday: 09:00–19:00 EEST Manage your booking You can also manage your booking online, including checking your booking details, making changes to your trips, accessing tickets, or canceling, depending on your booking. Phone support Ferryscanner currently does not offer phone support. Our Customer Support Team is available through chat and email to help resolve requests efficiently. For assistance, please use live chat or email.

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