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Ferryscanner Miles

What happens if Ferryscanner detects misuse of the program?

Any misuse of the Ferryscanner Miles program will result in the removal of miles from the account.

What happens if only part of my trip is completed?

Miles are credited only for completed legs of a trip. Any miles related to canceled trips will not be credited.

Can I combine Ferryscanner Miles with other vouchers or promotional discounts?

You can combine Ferryscanner Miles with other discounts as long as they do not require a voucher at checkout. If they do, only one of the two discounts may be applied.

What is the maximum discount I can apply using Ferryscanner Miles?

You can redeem Ferryscanner Miles to cover up to 90% of the total booking price.

How is the Ferryscanner Miles discount applied?

The discount is applied as a voucher.

Why were miles removed from my account?

Ferryscanner Miles may be removed due to booking changes, cancellations, or misuse of the program.

Will my miles balance update immediately after my trip?

Your miles balance will be updated shortly after the final ferry of your trip has departed its port.

Can Ferryscanner Miles be used together with ferry company loyalty programs?

Yes, they can be used together.

What happens to my Ferryscanner Miles if I close my account?

Any remaining Ferryscanner Miles associated with your account will be permanently removed.

Will I earn Ferryscanner Miles if I partially pay with miles?

Yes, you will still earn Ferryscanner Miles on trips that you redeem miles for.

Can I redeem Ferryscanner Miles on multiple bookings?

Yes! You can use your available miles on as many bookings as you like.

Can I see how many Ferryscanner Miles I will earn before completing my booking?

Yes, the number of miles you will earn from a booking is displayed throughout the booking experience.

Will Ferryscanner Miles be available in the mobile app?

Yes! You can view, earn and redeem Ferryscanner Miles on the mobile app.

Can I combine Ferryscanner Miles from multiple accounts?

No, Ferryscanner Miles cannot be combined from different accounts.

Can I transfer my Ferryscanner Miles to another user?

No, Ferryscanner Miles are linked to your personal account and cannot be transferred to another user.

I have a voucher for my booking. Will I earn Ferryscanner Miles?

Yes, you will still earn miles for bookings made with a voucher.

How much are Ferryscanner Miles worth?

Your exact discount value of Ferryscanner Miles will always be displayed at checkout before redemption.

What happens if my ticket is converted to an open ticket?

If a ticket is converted to an open ticket, the related Ferryscanner Miles remain pending until a new trip is completed. If no trip is completed within the allowed validity period of the open ticket, the pending Ferryscanner Miles are canceled and not credited to the user’s account.

What happens if my trip is canceled due to weather or by the ferry operator?

Ferryscanner Miles are only credited after trip completion, so canceled trips do not earn miles.

What happens to my Ferryscanner Miles if I modify my booking?

Your miles will be maintained and transferred to your new reservation.

What happens if I cancel my booking?

Since Ferryscanner Miles are credited after your trip is completed, you will not accrue miles for a canceled reservation.

Can I use Ferryscanner Miles on any ferry company or route?

You can earn and redeem Ferryscanner Miles on all ferry companies and routes on Ferryscanner.

Can I use Ferryscanner Miles to pay for 100% of my booking?

You can redeem Ferryscanner Miles up to 90% of the total price of your booking.

Can I choose how many Ferryscanner Miles I want to redeem?

Yes! You have control over how many miles you want to use on your booking.

How do I redeem Ferryscanner Miles?

Redeem your Ferryscanner Miles at checkout. They’ll appear as a discount.

Do Ferryscanner Miles expire?

No, your miles do not expire. Use them whenever!

Why are my Ferryscanner Miles still pending?

If your miles are still pending, your ferry trip may still be incomplete. They will be awarded to your account when the final ferry in your booking departs the port.

When do Ferryscanner Miles appear in my account?

Your miles will appear once the ferry in the last leg of your trip leaves the port.

Do I earn Ferryscanner Miles on add-ons?

Yes, you’ll earn miles on any add-ons made during the booking process, except for donations.

Where can I see my Ferryscanner Miles balance?

View your available miles (and pending miles from upcoming trips) in the Ferryscanner Miles section of your account dashboard.

How do I earn Ferryscanner Miles?

Earn Ferryscanner Miles by booking a trip while logged into your Ferryscanner account. Your miles will be ready to redeem for your next booking once the ferry on the last leg of your trip leaves the port.

What happens if I make a booking without being logged in? Can I add the miles later?

No, you can only earn Ferryscanner Miles while logged into an account.

Do I need an account to earn or use Ferryscanner Miles?

Yes, you must be logged in to earn or use Ferryscanner Miles.

What is Ferryscanner Miles?

Ferryscanner Miles is a loyalty program by Ferryscanner that rewards you with miles for every completed trip.