When your booking has been successfully completed, you will receive a confirmation email with all of the details. If for some reason the reservation was unsuccessful, you will be redirected back to the booking page, and you will be shown an error message. If you are unsure why you have received the error, please contact us directly.

\n","protected":false},"excerpt":{"rendered":"

\n","protected":false},"template":"Faq","format":"standard","categories":[],"lang":"en","children":[],"yoast_meta":{"yoast_wpseo_focuskw":"","yoast_wpseo_title":"How can I be sure that my reservation has been successfully booked? - Ferryscanner.com","yoast_wpseo_metadesc":"When your booking has been successfully completed, you will receive a confirmation email with all of the details. If for some reason the reservation was unsuccessful, you will be redirected back to the booking page, and you will be shown an error message. If you are unsure why you have received the error, please contact us directly. ","yoast_wpseo_linkdex":"","yoast_wpseo_metakeywords":"","yoast_wpseo_meta-robots-noindex":"","yoast_wpseo_meta-robots-nofollow":"","yoast_wpseo_meta-robots-adv":"","yoast_wpseo_canonical":"","yoast_wpseo_redirect":"","yoast_wpseo_opengraph-title":"","yoast_wpseo_opengraph-description":"","yoast_wpseo_opengraph-image":"","yoast_wpseo_twitter-title":"","yoast_wpseo_twitter-description":"","yoast_wpseo_twitter-image":""},"languages":[{"active":true,"language_code":"it","url":"https://cms.ferryscanner.com/it/faqs/tutto-sulla-mia-prenotazione/come-posso-avere-la-certezza-che-la-mia-prenotazione-sia-stata-effettuata-con-successo/"},{"active":true,"language_code":"es","url":"https://cms.ferryscanner.com/es/faqs/informacion-sobre-mi-reserva/como-puedo-estar-seguro-de-que-mi-reserva-es-correcta/"},{"active":true,"language_code":"en","url":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-can-i-be-sure-that-my-reservation-has-been-successfully-booked/"},{"active":true,"language_code":"el","url":"https://cms.ferryscanner.com/el/faqs/ta-aktoploika-soy-eisitiria/pos-eimai-sigoyros-oti-i-kratisi-moy-oloklirothike-me-epitychia/"},{"active":true,"language_code":"de","url":"https://cms.ferryscanner.com/de/faqs/alles-ueber-meine-buchung/wie-kann-ich-sicher-sein-dass-meine-reservierung-erfolgreich-gebucht-wurde/"}],"breadcrump":[{"count":1,"href":"https://www.ferryscanner.com/faqs/","title":"Frequently Asked Questions"},{"count":2,"href":"https://www.ferryscanner.com/faqs/getting-your-tickets/","title":"Your Ferry Tickets"},{"count":3,"href":"https://www.ferryscanner.com/faqs/getting-your-tickets/how-can-i-be-sure-that-my-reservation-has-been-successfully-booked/","title":"How can I be sure that my reservation has been successfully booked?"}],"retrieveUrl":"","retrieveType":"","image":false,"sidebar":[{"ID":18409,"post_author":"15","post_date":"2020-05-21 15:34:03","post_date_gmt":"2020-05-21 13:34:03","post_content":"Here you can find the various policies that each ferry company follows when it comes to trip cancellations and booking changes.","post_title":"Cancellations & Changes","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"cancellations-and-changes","to_ping":"","pinged":"","post_modified":"2021-02-22 20:09:51","post_modified_gmt":"2021-02-22 18:09:51","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18409","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/cancellations-and-changes/","image":"https://cms.ferryscanner.com/media/2020/05/cat-ic-4.svg","template":"Faq Company","countArticles":4},{"ID":18478,"post_author":"15","post_date":"2020-05-21 18:05:48","post_date_gmt":"2020-05-21 16:05:48","post_content":"

\r\n

\r\n\r\nHere is where you can find detailed information about each ferry company’s various Central Agencies. These are the official offices where you will be able to make changes to your ferry tickets and find out all kinds of crucial information about your trip. Before departing, you booked and received your ferry tickets from Ferryscanner. However, the Central Agencies are physical places that you can go to in-person during your trip to amend your tickets while travelling within your home country or abroad.\r\n\r\nYou may notice that sometimes the Central Agencies are specific offices licensed for the ferry company, and other times they are travel agencies offering various kinds of tickets. Regardless, the addresses on this list will be able to adjust and amend your bookings. Feel free to give them a call beforehand to check their opening hours, especially if time is limited or you are on a small island. It is very helpful to have this kind of detailed information while travelling, because you never know what could happen. Perhaps you are enjoying your holiday so much that you decide you want to extend your trip? Or start island hopping rather than staying in one place? No problem! Head to the nearest Central Agency and they can assist you.\r\n\r\n

\r\n

","post_title":"Central Agencies","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"central-agencies","to_ping":"","pinged":"","post_modified":"2021-01-19 15:11:19","post_modified_gmt":"2021-01-19 13:11:19","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18478","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/central-agencies/","image":"https://cms.ferryscanner.com/media/2020/05/cat-ic-7.svg","template":"Faq Company","countArticles":42},{"ID":67961,"post_author":"32","post_date":"2020-10-08 05:48:30","post_date_gmt":"2020-10-08 03:48:30","post_content":"","post_title":"Children & Pets","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"children-pets","to_ping":"","pinged":"","post_modified":"2021-02-11 10:30:41","post_modified_gmt":"2021-02-11 08:30:41","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67961","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/children-pets/","image":false,"template":"Faq Category","countArticles":4},{"ID":27171,"post_author":"32","post_date":"2020-08-07 09:49:29","post_date_gmt":"2020-08-07 07:49:29","post_content":"Here you can find answers to all of our most commonly asked COVID-19 related questions. Grab your mask, download one of the health forms, and enjoy your trip!","post_title":"COVID-19 Information","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"covid-19-information","to_ping":"","pinged":"","post_modified":"2020-08-07 09:49:29","post_modified_gmt":"2020-08-07 07:49:29","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=27171","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/covid-19-information/","image":false,"template":"Faq Category","countArticles":4},{"ID":83792,"post_author":"3","post_date":"2020-11-17 10:38:44","post_date_gmt":"2020-11-17 08:38:44","post_content":"","post_title":"Discounts & Special Offers","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"discounts-and-special-offers","to_ping":"","pinged":"","post_modified":"2020-11-17 10:50:53","post_modified_gmt":"2020-11-17 08:50:53","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=83792","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/discounts-and-special-offers/","image":false,"template":"Faq Company","countArticles":31},{"ID":67959,"post_author":"32","post_date":"2020-10-08 05:44:07","post_date_gmt":"2020-10-08 03:44:07","post_content":"","post_title":"Force majeure cases, Ferry Strikes & Bad Weather Conditions","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"force-majeure-cases-ferry-strikes-bad-weather-conditions","to_ping":"","pinged":"","post_modified":"2021-01-19 17:50:41","post_modified_gmt":"2021-01-19 15:50:41","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67959","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/force-majeure-cases-ferry-strikes-bad-weather-conditions/","image":false,"template":"Faq Category","countArticles":2},{"ID":67951,"post_author":"32","post_date":"2020-10-08 05:32:35","post_date_gmt":"2020-10-08 03:32:35","post_content":"","post_title":"Luggage and Large Equipment","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"luggage-and-large-equipment","to_ping":"","pinged":"","post_modified":"2020-10-08 06:29:42","post_modified_gmt":"2020-10-08 04:29:42","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67951","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/luggage-and-large-equipment/","image":false,"template":"Faq Category","countArticles":1},{"ID":67955,"post_author":"32","post_date":"2020-10-08 05:34:06","post_date_gmt":"2020-10-08 03:34:06","post_content":"","post_title":"Payment, Privacy and Data Security","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"payment-privacy-and-data-security","to_ping":"","pinged":"","post_modified":"2020-10-08 15:32:15","post_modified_gmt":"2020-10-08 13:32:15","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67955","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/payment-privacy-and-data-security/","image":false,"template":"Faq Category","countArticles":7},{"ID":67943,"post_author":"32","post_date":"2020-10-08 05:22:02","post_date_gmt":"2020-10-08 03:22:02","post_content":"","post_title":"Travelling By Ferry","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"travelling-by-ferry","to_ping":"","pinged":"","post_modified":"2020-10-08 06:29:03","post_modified_gmt":"2020-10-08 04:29:03","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67943","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/travelling-by-ferry/","image":false,"template":"Faq Category","countArticles":16},{"ID":67937,"post_author":"32","post_date":"2020-10-08 05:18:00","post_date_gmt":"2020-10-08 03:18:00","post_content":"Here is everything you need to know about getting your ferry tickets, including all the available options and what to do if they get lost before departure.","post_title":"Your Ferry Tickets","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"getting-your-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:28:10","post_modified_gmt":"2020-10-08 03:28:10","post_content_filtered":"","post_parent":17494,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=67937","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/","image":false,"template":"Faq Category","countArticles":19},{"ID":17685,"post_author":"15","post_date":"2020-05-14 15:22:37","post_date_gmt":"2020-05-14 13:22:37","post_content":"If you want to book a ticket with a vehicle for only one leg of your ferry trip, you will need to make two separate bookings. One for your departure and then the other for your return. That way, you'll only enter the vehicle details one time, and the second ticket will be for a standard passenger travelling without a vehicle.","post_title":"Book vehicle only for one leg of the trip","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"book-vehicle-only-for-one-leg-of-the-trip","to_ping":"","pinged":"","post_modified":"2020-10-08 05:54:18","post_modified_gmt":"2020-10-08 03:54:18","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17685","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/book-vehicle-only-for-one-leg-of-the-trip/","image":false,"template":"Faq","countArticles":0},{"ID":17690,"post_author":"15","post_date":"2020-05-14 15:23:36","post_date_gmt":"2020-05-14 13:23:36","post_content":"Generally yes, but not all ferry companies currently offer e-ticket options. Once you complete your online booking, a confirmation email will provide details about the check-in process. If e-tickets are supported by your ferry company, you'll only have to download them to your phone. Otherwise, you will have to pick up the physical tickets from the port, in-person.\r\n\r\n ","post_title":"Can electronic tickets (e-ticket) be issued for boat tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"can-electronic-tickets-e-ticket-be-issued-for-boat-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:54:25","post_modified_gmt":"2020-10-08 03:54:25","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17690","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/can-electronic-tickets-e-ticket-be-issued-for-boat-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":17711,"post_author":"15","post_date":"2020-05-15 09:46:53","post_date_gmt":"2020-05-15 07:46:53","post_content":"Only passenger vehicle tickets can be booked online. Tickets for commercial vehicles and trucks need to be bought from the ferry company's central office.","post_title":"Can I book a ticket for a commercial vehicle online?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"can-i-book-a-ticket-for-a-commercial-vehicle-online","to_ping":"","pinged":"","post_modified":"2020-10-08 05:54:34","post_modified_gmt":"2020-10-08 03:54:34","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17711","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/can-i-book-a-ticket-for-a-commercial-vehicle-online/","image":false,"template":"Faq","countArticles":0},{"ID":17722,"post_author":"15","post_date":"2020-05-15 10:10:37","post_date_gmt":"2020-05-15 08:10:37","post_content":"

Not all ferry companies have the option to book an Open Dated return ticket online. If you're sure that you would like to purchase this type of ticket, please contact us directly.

\r\n

","post_title":"Can I book an open return ticket?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"can-i-book-an-open-return-ticket","to_ping":"","pinged":"","post_modified":"2020-10-08 05:54:41","post_modified_gmt":"2020-10-08 03:54:41","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17722","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/can-i-book-an-open-return-ticket/","image":false,"template":"Faq","countArticles":0},{"ID":18117,"post_author":"15","post_date":"2020-05-20 15:57:02","post_date_gmt":"2020-05-20 13:57:02","post_content":"

No, because passenger ferry tickets don't include a VAT element. You will receive a regular invoice along with your booking confirmation email.

\r\n

","post_title":"Can I get a VAT invoice for my booking?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"can-i-get-a-vat-invoice-for-my-booking","to_ping":"","pinged":"","post_modified":"2020-10-08 05:29:10","post_modified_gmt":"2020-10-08 03:29:10","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18117","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/can-i-get-a-vat-invoice-for-my-booking/","image":false,"template":"Faq","countArticles":0},{"ID":18192,"post_author":"15","post_date":"2020-05-20 17:47:50","post_date_gmt":"2020-05-20 15:47:50","post_content":"

","post_title":"How can I be sure that my reservation has been successfully booked?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"how-can-i-be-sure-that-my-reservation-has-been-successfully-booked","to_ping":"","pinged":"","post_modified":"2020-10-08 05:31:44","post_modified_gmt":"2020-10-08 03:31:44","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18192","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-can-i-be-sure-that-my-reservation-has-been-successfully-booked/","image":false,"template":"Faq","countArticles":0},{"ID":18199,"post_author":"15","post_date":"2020-05-20 17:51:32","post_date_gmt":"2020-05-20 15:51:32","post_content":"

When it comes to getting your ferry tickets, there are a few different options to choose from:\r\n

Electronic ticket sent to your email/mobile

\r\nIf you're travelling with an electronic ticket, you will have to complete a web check-in before your trip. Currently, not all ferry companies support e-tickets, so please confirm that this method is offered before you complete your booking. Also, some ferry companies will require that you print out the e-ticket and present it when boarding (which will be mentioned during the check-in process).\r\n

Port Pick Up

\r\nPicking up your ferry tickets is also possible from the departure port before your trip. To do so, go to the central agency operated by the ferry company you're using. You can find a list of all the locations here.\r\n

Office Pick Up

\r\nThe Ferryscanner office is located in the center of Athens (Miltiadou 7). We are open Monday - Friday from 9:00 to 19:00. Feel free to stop by and pick up your ferry tickets from us in-person.\r\n

Courier Delivery

\r\nWhether it is a hotel or a home, this option brings the ferry tickets straight to your door.\r\n\r\n

","post_title":"How do I get my ferry tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"how-do-i-get-my-ferry-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:20:17","post_modified_gmt":"2020-10-08 03:20:17","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18199","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-do-i-get-my-ferry-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":17796,"post_author":"15","post_date":"2020-05-15 15:35:31","post_date_gmt":"2020-05-15 13:35:31","post_content":"All ferry companies offer discounts for passengers meeting certain criteria. For instance, young children, students, those in the military, etc. You can learn more about the various discount types on our website, or by getting in touch with the ferry company directly. If you have purchased a reduced ticket, you will have to provide some supporting documents when boarding the ship to show that you are truly eligible for the discount.","post_title":"How do I get special discounts on ferry tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"how-do-i-get-special-discounts-on-ferry-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:55:49","post_modified_gmt":"2020-10-08 03:55:49","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17796","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-do-i-get-special-discounts-on-ferry-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":17828,"post_author":"15","post_date":"2020-05-18 17:50:11","post_date_gmt":"2020-05-18 15:50:11","post_content":"You can book for a maximum of nine people and four vehicles. If you need to get tickets for more passengers, you'll have to create another booking.","post_title":"How many passengers and vehicles can I include in a reservation?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"how-many-passengers-and-vehicles-can-i-include-in-a-reservation","to_ping":"","pinged":"","post_modified":"2020-10-08 05:56:05","post_modified_gmt":"2020-10-08 03:56:05","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17828","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-many-passengers-and-vehicles-can-i-include-in-a-reservation/","image":false,"template":"Faq","countArticles":0},{"ID":17843,"post_author":"15","post_date":"2020-05-18 17:54:31","post_date_gmt":"2020-05-18 15:54:31","post_content":"

Ferry tickets can be booked up until one hour before the ship's scheduled departure time.

\r\n

","post_title":"How soon can I book my ferry tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"how-soon-can-i-book-my-ferry-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:56:42","post_modified_gmt":"2020-10-08 03:56:42","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17843","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/how-soon-can-i-book-my-ferry-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":18237,"post_author":"15","post_date":"2020-05-20 18:50:04","post_date_gmt":"2020-05-20 16:50:04","post_content":"

If you haven't received a confirmation email after booking, make sure to check your spam/junk folders. Sometimes important emails get caught there. If you still can't find it, please contact us directly and we will be happy to resend it.

\r\n

","post_title":"I have not received any tickets or travel documents, what should I do?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"i-have-not-received-any-tickets-or-travel-documents-what-should-i-do","to_ping":"","pinged":"","post_modified":"2020-10-08 05:30:25","post_modified_gmt":"2020-10-08 03:30:25","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18237","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/i-have-not-received-any-tickets-or-travel-documents-what-should-i-do/","image":false,"template":"Faq","countArticles":0},{"ID":18242,"post_author":"15","post_date":"2020-05-20 18:56:11","post_date_gmt":"2020-05-20 16:56:11","post_content":"

Always be careful with your tickets! Most ferry companies can't replace them or offer a full refund. If you have lost your printed tickets, first check if the ferry company supports electronic tickets. If so, in your inbox you already have all the information needed to board the ferry. Otherwise, please contact us directly and we will do our best to find a solution.

\r\n

","post_title":"I lost my tickets, what should I do?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"i-lost-my-tickets-what-should-i-do","to_ping":"","pinged":"","post_modified":"2020-10-08 05:20:06","post_modified_gmt":"2020-10-08 03:20:06","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18242","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/i-lost-my-tickets-what-should-i-do/","image":false,"template":"Faq","countArticles":0},{"ID":17858,"post_author":"15","post_date":"2020-05-18 17:57:20","post_date_gmt":"2020-05-18 15:57:20","post_content":"

Whenever you travel with a vehicle, you will be required to enter the license plate information during the booking process.

If you have a rental vehicle and are using Minoan Lines, please add TOBECONFIRMED1 into the license plate field.

For ANEK Lines and Superfast Ferries, add AA1. For all other ferry companies, you can simply use RENT1.

On the day of your departure, when collecting your tickets from the ferry office, you can inform them of the actual license plate of your rental. They will update the tickets accordingly.

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","post_title":"I will travel with a rental vehicle. What should I type on the license plate field?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"i-will-travel-with-a-rental-vehicle-what-should-i-type-on-the-lisence-plate-field","to_ping":"","pinged":"","post_modified":"2020-10-08 05:56:55","post_modified_gmt":"2020-10-08 03:56:55","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17858","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/i-will-travel-with-a-rental-vehicle-what-should-i-type-on-the-lisence-plate-field/","image":false,"template":"Faq","countArticles":0},{"ID":17885,"post_author":"15","post_date":"2020-05-19 13:01:53","post_date_gmt":"2020-05-19 11:01:53","post_content":"

Generally, it is more economical to book a round trip ticket because some ferry companies offer cheaper rates for passengers that do so. If there is a specific discount offered, you will be informed about it during the booking process.

","post_title":"Is it cheaper to book round trip tickets (aller/retour) or to book two single tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"is-it-cheaper-to-book-tickets-with-return-aller-retour-or-booking-two-single-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 06:00:07","post_modified_gmt":"2020-10-08 04:00:07","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=17885","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/is-it-cheaper-to-book-tickets-with-return-aller-retour-or-booking-two-single-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":18256,"post_author":"15","post_date":"2020-05-20 18:59:31","post_date_gmt":"2020-05-20 16:59:31","post_content":"

Always be careful when filling in your details! Typically, if there is such an issue, the standard procedure is to cancel the existing ticket and book a new one (paying the full fare amount). If there are currently any mistakes in the spelling of your name, please contact us directly. We will notify the ferry company and try to find a solution.

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","post_title":"My name is misspelled, will I be able to travel?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"my-name-is-misspelled-will-i-be-able-to-travel","to_ping":"","pinged":"","post_modified":"2020-10-08 05:30:39","post_modified_gmt":"2020-10-08 03:30:39","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18256","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/my-name-is-misspelled-will-i-be-able-to-travel/","image":false,"template":"Faq","countArticles":0},{"ID":18277,"post_author":"15","post_date":"2020-05-20 19:05:12","post_date_gmt":"2020-05-20 17:05:12","post_content":"

Standard security regulations state that all ferry companies have to inform the local port authorities about all vehicles on board. That's why when booking your ticket you are obligated to provide your license plate number. In case you have entered it incorrectly, please get in touch with us. We will contact the ferry company directly to try and find a solution.

","post_title":"The license plate I have entered is incorrect, can I change it?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"the-license-plate-i-have-entered-is-incorrect-can-i-change-it","to_ping":"","pinged":"","post_modified":"2020-10-08 05:44:38","post_modified_gmt":"2020-10-08 03:44:38","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=18277","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/the-license-plate-i-have-entered-is-incorrect-can-i-change-it/","image":false,"template":"Faq","countArticles":0},{"ID":177846,"post_author":"15","post_date":"2021-01-18 21:21:31","post_date_gmt":"2021-01-18 19:21:31","post_content":"The ferry ticket delivery cost will vary, depending on the destination.\r\n

Within Athens the cost is 3.50€
For the rest of Greece, it is between 6€ and 8€
For international deliveries outside of Greece, the cost will range between 22€ and 30€

","post_title":"What is the ticket delivery cost?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"what-is-the-ticket-delivery-cost","to_ping":"","pinged":"","post_modified":"2021-01-19 12:41:12","post_modified_gmt":"2021-01-19 10:41:12","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=177846","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/what-is-the-ticket-delivery-cost/","image":false,"template":"Faq","countArticles":0},{"ID":27228,"post_author":"32","post_date":"2020-08-07 12:40:01","post_date_gmt":"2020-08-07 10:40:01","post_content":"These are the companies currently offering electronic tickets. Keep in mind though that their web check-in processes might differ.\r\n

Aegean Speed Lines
Blue Star Ferries
Fast Ferries
Golden Star Ferries
Hellenic Seaways
Minoan Lines
Sea Jets

","post_title":"Which ferry companies offer electronic tickets?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"which-ferry-companies-offer-electronic-tickets","to_ping":"","pinged":"","post_modified":"2020-10-08 05:46:58","post_modified_gmt":"2020-10-08 03:46:58","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=27228","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/which-ferry-companies-offer-electronic-tickets/","image":false,"template":"Faq","countArticles":0},{"ID":177837,"post_author":"15","post_date":"2021-01-18 19:26:37","post_date_gmt":"2021-01-18 17:26:37","post_content":"The two most preferable ferry ticket delivery options, according to our Customer Success team are Port Pick Up and E-tickets. Choose one of these whenever they are applicable. The reason these options are the most ideal is that they are the fastest, most convenient and in case any changes need to be made to the booking, we will be able to easily access them.\r\n\r\nAlternatively, if you have the physical tickets in your hands, you would either need to send them to our office or come by in person for any cancellation or change requests.","post_title":"Which ticket delivery option is preferable?","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"which-ticket-delivery-option-is-preferable","to_ping":"","pinged":"","post_modified":"2021-01-19 12:37:26","post_modified_gmt":"2021-01-19 10:37:26","post_content_filtered":"","post_parent":67937,"guid":"https://cms.ferryscanner.com/?post_type=faqs&p=177837","menu_order":0,"post_type":"faqs","post_mime_type":"","comment_count":"0","filter":"raw","permanlink":"https://cms.ferryscanner.com/faqs/getting-your-tickets/which-ticket-delivery-option-is-preferable/","image":false,"template":"Faq","countArticles":0}]}}