Un barco Saos Ferries Stavros en el puerto en una vista aérea

Saos Ferries es una compañía de ferries con sede en Alexandroupoli, Grecia, que opera desde 1975. Conecta las islas del Dodecaneso con una flota de dos barcos, ofreciendo a los viajeros una forma sencilla de explorar las islas griegas. Con años de experiencia en transporte marítimo, garantiza travesías cómodas y eficientes. Puedes reservar tus billetes de Saos Ferries fácilmente desde esta web o usando la app de Ferryscanner.

Rutas de Saos Ferries

Entérate de las rutas de Saos Ferries, clasificadas por popularidad y actualizadas cada dos semanas. Consulta horarios, tarifas y trayectos.

Kálimnos to Lipsi
4 semanales
2h 25m
Lipsi to Kálimnos
3 semanales
2h 20m
Rodas (Todos los puertos) to Symi (Todos los puertos)Symi (Todos los puertos) to Rodas (Todos los puertos)Pythagoreio, Samos to PatmosLeros (Todos los puertos) to Pythagoreio, SamosPatmos to Pythagoreio, SamosKálimnos to LipsiLipsi to KálimnosRodas (Todos los puertos) to TilosPythagoreio, Samos to Leros (Todos los puertos)Chalki to Rodas (Todos los puertos)Kos (Todos los puertos) to NisyrosRodas (Todos los puertos) to ChalkiKálimnos to Pythagoreio, SamosPatmos to Leros (Todos los puertos)Kálimnos to PatmosPythagoreio, Samos to AgathonisiSymi (Todos los puertos) to Kos (Todos los puertos)Patmos to LipsiLeros (Todos los puertos) to AgathonisiPythagoreio, Samos to KálimnosLeros (Todos los puertos) to PatmosRodas (Todos los puertos) to Kos (Todos los puertos)Pythagoreio, Samos to LipsiArki to Pythagoreio, SamosLeros (Todos los puertos) to KálimnosNisyros to Kos (Todos los puertos)Kálimnos to Leros (Todos los puertos)Lipsi to PatmosLipsi to Pythagoreio, SamosAgathonisi to Leros (Todos los puertos)Kálimnos to Kos (Todos los puertos)Lavrio to TinosParos to Amorgos (Todos los puertos)Paros to Katapola, AmorgosParos to Aegiali, AmorgosLipsi to Leros (Todos los puertos)Lavrio to ParosKythnos to AndrosParos to AnafiLavrio to KythnosLavrio to Kárystos, EubeaLavrio to Kea (Tzia)Leros (Todos los puertos) to LipsiNisyros to Symi (Todos los puertos)Nisyros to Symi (Puerto Principal)Lipsi to Lakki, LerosLipsi to AgathonisiParos to Santorini (Thera)Lipsi to Samos (Todos los puertos)Leros (Todos los puertos) to Samos (Todos los puertos)Nisyros to KálimnosLipsi to ArkiNisyros to TilosNisyros to Kos (Puerto Principal)Nisyros to Rodas (Todos los puertos)Nisyros to Ciudad de Rodas (Puerto Principal), RodasLavrio to SýrosLavrio to MíkonosKea (Tzia) to ParosKos (Puerto Principal) to Ciudad de Rodas (Puerto Principal), RodasKos (Puerto Principal) to Symi (Puerto Principal)Kos (Puerto Principal) to Symi (Todos los puertos)Kos (Puerto Principal) to TilosKoufonisi to Aegiali, AmorgosKoufonisi to Katapola, AmorgosKoufonisi to Amorgos (Todos los puertos)Koufonisi to DonousaKoufonisi to IrakliaKos (Puerto Principal) to Rodas (Todos los puertos)Kos (Puerto Principal) to NisyrosKea (Tzia) to TinosKos (Todos los puertos) to KálimnosKos (Todos los puertos) to Rodas (Todos los puertos)Kos (Todos los puertos) to Ciudad de Rodas (Puerto Principal), RodasKos (Todos los puertos) to Symi (Puerto Principal)Kos (Todos los puertos) to Symi (Todos los puertos)Kos (Todos los puertos) to TilosKos (Puerto Principal) to KálimnosKea (Tzia) to LavrioKoufonisi to MíkonosKoufonisi to NaxosKythnos to ParosKythnos to TinosLakki, Leros to AgathonisiLakki, Leros to KálimnosLakki, Leros to LipsiLakki, Leros to PatmosLakki, Leros to Pythagoreio, SamosLakki, Leros to Samos (Todos los puertos)Lavrio to AndrosKythnos to LavrioKythnos to Kea (Tzia)Koufonisi to SýrosKoufonisi to ParosKoufonisi to SchinoussaKárystos, Eubea to AndrosKárystos, Eubea to SýrosKárystos, Eubea to TinosKythnos to Atenas (Todos los puertos)Kythnos to MíkonosKythnos to SýrosLavrio to Eubea (Todos los puertos)Paros to AndrosSíkinos to SýrosSchinoussa to Katapola, AmorgosSchinoussa to Amorgos (Todos los puertos)Schinoussa to DonousaSchinoussa to NaxosSchinoussa to KoufonisiSchinoussa to ParosSymi (Puerto Principal) to Kos (Todos los puertos)Symi (Puerto Principal) to Kos (Puerto Principal)Samos (Todos los puertos) to PatmosSamos (Todos los puertos) to LipsiSamos (Todos los puertos) to Leros (Todos los puertos)Síkinos to Santorini (Thera)Síkinos to KythnosSíkinos to LavrioSíkinos to ParosSamos (Todos los puertos) to AgathonisiSamos (Todos los puertos) to ArkiSamos (Todos los puertos) to KálimnosSamos (Todos los puertos) to Lakki, LerosSymi (Puerto Principal) to NisyrosSymi (Puerto Principal) to Rodas (Todos los puertos)Tilos to Symi (Todos los puertos)Tinos to AndrosTinos to Eubea (Todos los puertos)Tinos to SýrosTinos to Kárystos, EubeaThirasia to AnafiThirasia to FolégandrosThirasia to IosTilos to Symi (Puerto Principal)Tilos to Ciudad de Rodas (Puerto Principal), RodasTilos to Rodas (Todos los puertos)Symi (Puerto Principal) to TilosSymi (Todos los puertos) to Kos (Puerto Principal)Symi (Todos los puertos) to NisyrosSymi (Todos los puertos) to Ciudad de Rodas (Puerto Principal), RodasSymi (Todos los puertos) to TilosTilos to Kos (Todos los puertos)Tilos to Kos (Puerto Principal)Tilos to NisyrosThirasia to Santorini (Thera)Paros to Atenas (Todos los puertos)Paros to LavrioParos to SíkinosParos to SchinoussaParos to TinosPatmos to AgathonisiPatmos to ArkiPatmos to KálimnosPatmos to Lakki, LerosParos to KythnosParos to KoufonisiParos to Kea (Tzia)Paros to DonousaParos to FolégandrosParos to IosParos to IrakliaParos to MíkonosParos to NaxosParos to SýrosSymi (Puerto Principal) to Ciudad de Rodas (Puerto Principal), RodasPatmos to Samos (Todos los puertos)Pythagoreio, Samos to ArkiCiudad de Rodas (Puerto Principal), Rodas to NisyrosCiudad de Rodas (Puerto Principal), Rodas to Symi (Puerto Principal)Ciudad de Rodas (Puerto Principal), Rodas to Symi (Todos los puertos)Ciudad de Rodas (Puerto Principal), Rodas to TilosSíkinos to AnafiSíkinos to Atenas (Todos los puertos)Síkinos to FolégandrosSíkinos to IosCiudad de Rodas (Puerto Principal), Rodas to Kos (Puerto Principal)Ciudad de Rodas (Puerto Principal), Rodas to Kos (Todos los puertos)Ciudad de Rodas (Puerto Principal), Rodas to KastelorizoPythagoreio, Samos to Lakki, LerosRodas (Todos los puertos) to KálimnosRodas (Todos los puertos) to KastelorizoRodas (Todos los puertos) to Kos (Puerto Principal)Rodas (Todos los puertos) to NisyrosRodas (Todos los puertos) to Symi (Puerto Principal)Ciudad de Rodas (Puerto Principal), Rodas to ChalkiCiudad de Rodas (Puerto Principal), Rodas to KálimnosSíkinos to NaxosAtenas (Todos los puertos) to Kea (Tzia)Donousa to ParosDonousa to SchinoussaEubea (Todos los puertos) to AndrosEubea (Todos los puertos) to SýrosEubea (Todos los puertos) to TinosFolégandros to AnafiFolégandros to Atenas (Todos los puertos)Folégandros to IosFolégandros to MíkonosDonousa to KoufonisiDonousa to SýrosAtenas (Todos los puertos) to Kárystos, EubeaAtenas (Todos los puertos) to KythnosAtenas (Todos los puertos) to ParosAtenas (Todos los puertos) to TinosChalki to Ciudad de Rodas (Puerto Principal), RodasDonousa to Aegiali, AmorgosDonousa to Katapola, AmorgosDonousa to Amorgos (Todos los puertos)Donousa to NaxosFolégandros to NaxosFolégandros to SýrosIos to NaxosIos to SýrosIos to Santorini (Thera)Ios to LavrioIos to ParosIos to SíkinosIos to ThirasiaIraklia to Katapola, AmorgosIraklia to Amorgos (Todos los puertos)Ios to MíkonosIos to FolégandrosFolégandros to Santorini (Thera)Folégandros to Kea (Tzia)Folégandros to KythnosFolégandros to LavrioFolégandros to ParosFolégandros to SíkinosFolégandros to ThirasiaIos to AnafiIos to Atenas (Todos los puertos)Iraklia to DonousaAtenas (Todos los puertos) to SýrosAgathonisi to KálimnosKatapola, Amorgos to DonousaKatapola, Amorgos to MíkonosKatapola, Amorgos to NaxosKatapola, Amorgos to SýrosKatapola, Amorgos to KoufonisiKatapola, Amorgos to ParosAmorgos (Todos los puertos) to DonousaAmorgos (Todos los puertos) to IrakliaAmorgos (Todos los puertos) to MíkonosAegiali, Amorgos to ParosAegiali, Amorgos to KoufonisiAgathonisi to Lakki, LerosAgathonisi to PatmosAgathonisi to Pythagoreio, SamosAgathonisi to Samos (Todos los puertos)Aegiali, Amorgos to DonousaAegiali, Amorgos to IrakliaAegiali, Amorgos to MíkonosAegiali, Amorgos to NaxosAegiali, Amorgos to SýrosAmorgos (Todos los puertos) to NaxosAmorgos (Todos los puertos) to SýrosAnafi to ThirasiaAndros to Eubea (Todos los puertos)Andros to SýrosAndros to Kárystos, EubeaAndros to TinosArki to AgathonisiArki to Samos (Todos los puertos)Atenas (Todos los puertos) to AndrosAtenas (Todos los puertos) to Eubea (Todos los puertos)Anafi to SíkinosAnafi to ParosAmorgos (Todos los puertos) to KoufonisiAmorgos (Todos los puertos) to ParosAnafi to Atenas (Todos los puertos)Anafi to FolégandrosAnafi to IosAnafi to NaxosAnafi to SýrosAnafi to Santorini (Thera)Anafi to LavrioAtenas (Todos los puertos) to MíkonosIraklia to MíkonosSýros to Atenas (Todos los puertos)Sýros to KythnosSýros to LavrioSýros to ParosSýros to SíkinosSýros to SchinoussaSýros to TinosSantorini (Thera) to AnafiSantorini (Thera) to Atenas (Todos los puertos)Santorini (Thera) to FolégandrosSýros to Kárystos, EubeaSýros to KoufonisiSýros to DonousaSýros to Eubea (Todos los puertos)Sýros to FolégandrosSýros to IosSýros to IrakliaSýros to MíkonosSýros to NaxosSýros to Santorini (Thera)Sýros to Kea (Tzia)Santorini (Thera) to IosSantorini (Thera) to MíkonosKálimnos to Ciudad de Rodas (Puerto Principal), RodasKálimnos to Samos (Todos los puertos)Kastelorizo to ChalkiKastelorizo to Rodas (Todos los puertos)Kastelorizo to Ciudad de Rodas (Puerto Principal), RodasKea (Tzia) to AndrosKea (Tzia) to Atenas (Todos los puertos)Kea (Tzia) to MíkonosKea (Tzia) to SýrosKálimnos to Rodas (Todos los puertos)Kálimnos to Lakki, LerosSantorini (Thera) to NaxosSantorini (Thera) to SýrosSantorini (Thera) to Kea (Tzia)Santorini (Thera) to LavrioSantorini (Thera) to ParosSantorini (Thera) to SíkinosSantorini (Thera) to ThirasiaKálimnos to AgathonisiKálimnos to Kos (Puerto Principal)Kea (Tzia) to KythnosSýros to AndrosIraklia to NaxosMíkonos to SýrosMíkonos to Santorini (Thera)Míkonos to Kea (Tzia)Míkonos to Kárystos, EubeaMíkonos to KythnosMíkonos to LavrioMíkonos to ParosMíkonos to SíkinosMíkonos to TinosMíkonos to NaxosMíkonos to IosIraklia to SýrosIraklia to KoufonisiIraklia to ParosIraklia to SchinoussaMíkonos to AnafiMíkonos to AndrosMíkonos to Atenas (Todos los puertos)Míkonos to Eubea (Todos los puertos)Míkonos to FolégandrosNaxos to Aegiali, AmorgosNaxos to Katapola, AmorgosNaxos to KoufonisiNaxos to KythnosNaxos to LavrioNaxos to ParosNaxos to SíkinosNaxos to SchinoussaSýros to Aegiali, AmorgosSýros to Katapola, AmorgosSýros to Amorgos (Todos los puertos)Naxos to Kea (Tzia)Naxos to Santorini (Thera)Naxos to Amorgos (Todos los puertos)Naxos to AnafiNaxos to Atenas (Todos los puertos)Naxos to DonousaNaxos to FolégandrosNaxos to IosNaxos to IrakliaNaxos to MíkonosNaxos to SýrosSýros to Anafi
Descubre todas las rutas de ferry

Últimas ofertas y Artículos Relacionados

Flota de Saos Ferries

Saos Ferries opera dos barcos bien mantenidos, que ofrecen viajes seguros y fiables. Cada barco se mantiene en las mejores condiciones para garantizar un viaje cómodo y seguro de principio a fin.

Saos Ferries logotipo

Acerca de Saos Ferries

Saos Ferries, fundada en 1975 por residentes de la isla de Samotracia, lleva casi 50 años conectando a los viajeros con algunas de las islas más impresionantes de Grecia. Con sede en Alexandroupoli, la compañía opera rutas fiables por el mar Egeo, incluyendo destinos en las islas del Dodecaneso y las Cícladas. Su flota incluye barcos como el F/B Stavros y el F/B Saonisos, preparados para transportar tanto pasajeros como vehículos, y equipados con servicios modernos para una experiencia a bordo cómoda y relajada. Tanto si eres local como visitante, Saos Ferries te ofrece una forma sencilla de descubrir los rincones menos conocidos de Grecia, siempre con seguridad y eficiencia en el mar.

Una mujer con un smartphone mostrando la página de confirmación de reserva de ferryscanner.com, que simboliza la facturación digital y el embarque para viajar en ferry.
Cancelaciones gratuitas en la mayoría de las reservas

Check-In y embarque con Saos Ferries

Hora de llegada

Los pasajeros deben presentarse en la zona de embarque 1 hora antes de la salida. Los vehículos deben estar en la zona de carga 1 hora antes de la salida.

Opciones de eTicket

Se emiten eTickets. Recibirás un archivo PDF por correo electrónico que podrás descargar o imprimir cuando quieras.

Check-in online

No está disponible el check-in online.

Billete en papel

No se proporcionan billetes en papel.

Vehículos a bordo

Todos los barcos permiten embarcar vehículos. También puedes viajar con bicicleta o moto. Para coches, autocaravanas o camiones, consulta precios durante la reserva o contacta con atención al cliente.

Documentos necesarios

Asegúrate de tener a mano el billete y los documentos de identificación al embarcar.

Servicios a bordo de Saos Ferries

Relájate y disfruta del viaje con Saos Ferries. Mira la TV mientras navegas, o come algo rápido en el bar mientras disfrutas de las vistas.

Servicio de cafetería

Snacks y bebidas disponibles en el bar.

TV

Salones y camarotes equipados con pantallas para tu entretenimiento.

Viaje accesible para todos

Saos Ferries ofrece accesibilidad para sillas de ruedas, ascensor y escaleras mecánicas para personas con discapacidad (AMEA), proporcionando un viaje cómodo a los pasajeros con necesidades de movilidad.

Acceso para sillas de ruedas

Rampas y zonas de acceso para sillas de ruedas.

Ascensores

Ascensores que facilitan el acceso a todas las cubiertas.

Escaleras mecánicas

Escaleras mecánicas que conectan fácilmente todas las cubiertas.

Descuentos y tarifas de Saos Ferries

Viaja con cabeza gracias a los grandes descuentos de Saos Ferries. Los menores de diez años tienen un 50% de descuento, y los menores de cinco años viajan gratis.

Bebés

Los bebés reciben un descuento del 100%.

Billete infantil

Los menores de 10 años tienen un 50% de descuento, y los menores de 5 años van gratis.

Un pasajero de a pie sentado sobre una maleta, listo para el viaje en ferry

Pasajeros sin vehículo

¿Viajas sin vehículo? Saos Ferries da la bienvenida a los pasajeros a pie con un embarque fácil, asientos cómodos y acceso a todas las zonas de a bordo. Tanto si vas de isla en isla como si sólo haces un viaje corto, ir a pie es sencillo y cómodo.

Un viajero que entrega las llaves de un vehículo no acompañado antes de un viaje en transbordador

Servicio de transporte de vehículos sin conductor con Saos Ferries

No se permite el traslado de vehículos sin acompañante con Saos Ferries. Si necesitas confirmación o más detalles, ponte en contacto con nuestro equipo de asistencia para que te ayude.

Un pequeño perro blanco en la cubierta de un ferry, disfrutando de las vistas al mar mientras es sostenido por su dueño

Política de animales a bordo con Saos Ferries

Las mascotas son bienvenidas a bordo de los buques de Saos Ferries, lo que garantiza un viaje cómodo tanto para ti como para tu amigo peludo. Sigue estas pautas clave:

  • A bordo hay zonas designadas para animales de compañía.
  • Los propietarios deben proporcionar una cartilla sanitaria actualizada de su mascota.
  • Los propietarios son responsables del cuidado, la seguridad, la alimentación y la higiene de su mascota.
  • No se admiten animales sin su dueño a bordo.
  • Consulta con nuestro servicio de asistencia si las mascotas deben tener un billete válido para viajar.

¡Planifica con antelación y disfruta de un viaje sin contratiempos con tu mascota!

Un pasajero utilizando un smartphone, simbolizando un programa de fidelización de transbordadores y recompensas de viaje

Programa de fidelidad

Actualmente, Saos Ferries no ofrece ningún programa de fidelidad ni tarjeta de socio. Si crees lo contrario, ¡háznoslo saber! Nuestro equipo de asistencia está dispuesto a actualizar cualquier información que falte, porque la precisión es nuestro destino favorito.

Un viajero sujetando el asa de una maleta roja, preparado para un viaje en ferry

Equipaje permitido con Saos Ferries

Saos Ferries permite a cada pasajero guardar hasta dos piezas de equipaje en el garaje del barco. El equipaje adicional debe registrarse a la hora de hacer la reserva. ¡Haz la maleta con inteligencia y disfruta de un viaje sin estrés!

Principios de la compañía

Saos Ferries conecta personas y lugares con viajes seguros, fiables y cómodos. Cada viaje se diseña para la satisfacción del pasajero, centrándose en un servicio excelente y experiencias de viaje sin complicaciones. La sostenibilidad forma parte de las operaciones para proteger los mares para las generaciones futuras. Refuerza la conexión regional, apoya a las comunidades locales y convierte cada trayecto en un viaje para recordar.

Destinos disponibles con Saos Ferries

Taquilla


Simi
Symi Tours - Sikallos Holidays & Shipping Company

Subteniente Menikidis - Playa (Costa Pablo)
+30 2246071307
Castellorizo
Papoytsis Travel

Megísti
+30 22460 70630
Kos
Fanos Travel

1, Georg. Averof Str (Next To Kosta Palace Hotel)11, Akti Kountouriotou Str, Kos
+30 2242 0200 16
Rodas
Kydon Tours

Aktí Sahtourí 8
22410 23000
Nisyros
Kentris Travel

Mandraki
+30 22420 31227
Tilos
Stefanakis Travel

Puerto De Tilos
+30 22460 44360
Jálkida
Fedon Travel

Puerto - Comercio
+302246045110
Patmos
Astoria Travel

Skála Pátmou
+30 22470 31205
Samos
By Ship Travel

Themístoklī Sofoulī 5, Vathý, Sámos
+30 2273022116
Leros
Aegean Travel

Vasileos Georgiou 9, Lakki
+30 22470 26700
Astipalea
Elementi Travel

Pera Yalos
22430 59868
San Nicolás
Marinos Maritime

Ag. Nikolaos, Kalymnos
22430 50018
Mantoudi
Saos Anes

Puerto De Mantoudi (Kymasi)
+30 6981122626
Skopelos
Lemonis Ioannis

Puerto De La Ciudad De Skopelos
+30 24240 22363
Esquíos
Skiathos O.E.

Papadiamanti 1 Skiathos
+30 24270 22209
Alónnisos
Alonnisos Travel

Puerto De Patitiri, Alonissos
+30 24240 66000

Términos y Condiciones de Saos Ferries

1. TICKETS – NAMES OF PASSENGERS

The ticket is individual and nominal, non-transferable and valid for the seat, the route and the date for which it was issued.

Pursuant to P.D. 102/2019 (A΄ 182), the provisions of P.D. 23/1999 “Registration of persons travelling on passenger ships operating to or from Greek ports in accordance with Directive 98/41/EC/1998” are amended.

In order to enable the registration of passengers, tickets are issued NOMINATELY and in particular must indicate:

  • THE NAME OF THE PASSENGER (in full)
  • THE RACE: MALE/FEMALE
  • NATIONALITY (e.g. GR)
  • DATE OF BIRTH (Day/Month/Year)
  • TYPE OF VEHICLE AND REGISTRATION NUMBER

In addition to the above, persons requiring SPECIAL CARE must be declared to the issuing agency.

ATTENTION:

  • Tickets must be issued within the deadline set by the date of booking, of which passengers are informed by their travel agent. Otherwise, the reservation will be automatically cancelled.
  • The exact mobile telephone number of the passengers must be recorded so that they can be informed in the event of changes to the timetable (e.g. due to adverse weather conditions).
  • The issuing of tickets on board is prohibited and therefore, in order to avoid unnecessary inconvenience, passengers must make reservations and issue tickets in good time.
  • Children up to 5 years old (up to 4 years & 364 days): it is compulsory to issue a ticket at a zero fare, provided that they are booked and ticketed at the same time with an adult.

2. FARES / DISCOUNTS

  • Children up to 5 years old travel free of charge.
  • Children 5-10 years old have a 50% discount on the fare.
  • Multi-children have 50% discount on the fare. 
  • Only students of Greek public universities are entitled to a 50% student discount on the fare.
  • Persons with special needs (disabled persons) and their companion (with a disability rate of 80% or more and certified by a document from the competent body that they need a companion) have a 50% discount on the fare.

GRANTS IN GROUP: granted according to availability, upon your written request: shall be granted subject to availability, after document your request.

Discounts are not off settable and only the highest percentage discount is given at a time. Passengers entitled to a discount are kindly requested to declare it at the time of booking and to bring all the necessary proofs both when issuing the ticket and when boarding the ship. After the ticket has been issued, no refunds will be made for any disputes arising.

RESIDENCES:

Pets travel with ticket. The ships have special pet accommodation. Passengers travelling with a pet must always carry an up-to-date health booklet and are responsible for the care, safety, feeding and hygiene of the pet. Unaccompanied pets are not accepted.

3. CANCELLATIONS:

  • From 14 days before departure: Tickets are cancelled without cancellation fee if the ticket body is returned intact or converted to open date tickets.
  • From 7 days to 14 days before departure: 25% cancellation fee is retained or alternatively tickets are converted to open date or for another date.
  • From 7 days before departure up to 12 hours before departure: 50% cancellation fee will be retained or alternatively the tickets will be converted to open date or for another date.
  • From 12 hours to departure: 50% cancellation fee will be retained. The tickets are not converted to open date and the date cannot be changed.
  • After departure: Tickets are not cancelled and are not converted to open date and no date change is possible.

OPEN DATE TICKETS

  • Open date tickets (“open”) are not accepted for boarding unless the departure date is confirmed and a Boarding Pass is issued.
  • Tickets are valid for a maximum of one (1) year from the date of their conversion to open date, or for the period of time the ship remains on the specific route.
  • If the passenger wishes to travel on a date with a higher fare than the fare he/she has paid, he/she must pay the difference between the current fare and the fare he/she has paid. If fares have been increased by the date of travel, open date ticket holders must pay the difference.
  • In case of cancellation of an open date ticket, the cancellation policy of the original ticket shall apply.

ATTENTION:

  • Tickets can only be cancelled by the issuing agencies.
  • Tickets cannot be cancelled by telephone. The person concerned must hand in the tickets at the issuing agency.

The above also applies in the case of remote ticket purchase via our Company’s website (online booking – www.saos.gr) provided that written notification is given by e-mail. In the ticket cancellation request, the passenger must obligatorily indicate the booking/ticket details and contact information.

4. TICKET LOSS

In case of loss of the ticket or the vehicle’s transport receipt, the passenger will have to buy a new ticket in order to travel. The lost ticket must be cancelled and replaced in time by the person concerned, otherwise the passenger will not be allowed to board the ship. All details of the lost ticket will be searched for at the agency where you made the reservation and the ticket was issued.

5. EMBARKATION PROCEDURE – ON-BOARD CHECK

The passenger must:

(a) be in the embarkation area of the ship one (1) hour before departure, and

(b) bring his/her vehicle to the loading area one (1) hour before departure.

The driver must load and unload his vehicle one hour before the start of the journey. Passengers of the vehicles are required to disembark from the vehicles before they are loaded on board. The order of priority for loading the vehicles is determined by the Port Regulations of the Port Authority in the area where the loading takes place. All passengers must be provided with the necessary valid travel documents.

The Financial Officers shall carry out ticket checks on boarding and during the journey. During the check, passengers shall be required to show their tickets, passport or identity card or other valid travel documents, as well as commercial discount documents (if a discount ticket has been issued). The company reserves the right to deny boarding if the passenger does not have the required travel documents and cannot prove beyond reasonable doubt his/her identity.

After embarkation, disembarkation is not allowed without the permission of the ship’s officers in charge. In the event that a passenger wishes to cancel his/her journey after embarkation, he/she must take his/her luggage and vehicle off the ship (if possible).

6. MOVEMENT OF MINORS

The carriage of an unaccompanied minor passenger who has not reached the age of 15° shall not be permitted.

The carriage of minors who have reached the age of 15 to 18 years, unaccompanied by a parent or guardian, is permitted under the following conditions:

  • Completion of a Responsible Declaration by the parent or legal guardian of the minor, certified with the authenticity of the signature by the Police or Port Authority or gov.gr. Relevant declarations are available from the Company’s Customer Service Department via email at [email protected] as well as at the local port offices of the Company.
  • For boarding the ship, the minor passenger must have the original Declaration and his/her Identity Card with his/her ticket, as well as his/her Identity Card to confirm his/her identity.
  • In any case, the parent or legal guardian of the minor passenger is fully responsible for the timely acquisition and validation of the Declaration of Responsibility, as well as all accompanying documents that may be required at the port of departure.
  • Under no circumstances shall the company be liable if, due to insufficient documents and/or identification certificates, the boarding is not allowed by the competent ship’s Officers or Port Authorities.

7. LUGGAGE

  • Baggage must be placed in special places on board, according to the instructions of the crew. Each passenger is entitled to leave up to two (2) pieces of luggage in the ship’s garage. For more than two (2) pieces of luggage, each piece of luggage/baggage must be accompanied by the corresponding bill of lading.
  • The carrier is not liable for loss of money, valuables or luggage in the ship’s public areas, vehicles or cabins. The carrier shall be liable for damage to or loss of luggage on board the ship only if it is handed over for safekeeping and a receipt is issued.
  • The luggage must not contain objects of value. Items of value may be handed over to the ship’s Reception for safe keeping.

8. SECURITY

  • For safety reasons, passengers must always comply with the instructions of the Master and crew.
  • Access to the ship’s garage is not permitted during the voyage.
  • Passengers are strictly prohibited from carrying explosives, flammable materials and other dangerous substances.
  • In case a passenger carries a weapon, he/she is obliged to hand it over to the Master for safekeeping upon boarding and to show the permit to possess/carry a weapon.

9. ROUTES

  • The company will make every effort to keep to the timetables announced. However, it reserves the right to modify them if necessary.
  • The duration of the voyage refers to the time between leaving the port of departure and entering the port of arrival.
  • The company reserves the right to change its vessels if necessary.

10. CANCELLATION OR DELAY OF THE SCHEDULE FOR FORCE MAJEURE (e.g., inclement weather)

DELAYED DEPARTURE:

  • Passengers and vehicles may board without changing their tickets.

TRIP CANCELLATION:

  • Tickets for a cancelled trip are not valid for boarding and must be changed for the next scheduled departure, on which there is seat availability, by issuing a new ticket.

ATTENTION:

In cases where the itinerary is delayed or cancelled due to force majeure (e.g. bad weather conditions), passengers are requested to contact the local port authorities and partner agencies to be informed of the new departure time of the ship.

11. PASSENGER TELEPHONE

It is compulsory to record the exact mobile phone number of passengers so that they can be informed in case of changes to the timetable (e.g. due to adverse weather conditions). In the case of reservations for passengers outside Greece, the 4-digit country code of their country must also be indicated.

12. LOST LUGGAGE SERVICE

Passengers who have lost or found an item are kindly requested to inform the ship’s reception immediately during the journey and necessarily before disembarking from the ship. For any information after disembarkation, please contact the Customer Service Department by email at [email protected]

13. LAW 3730 – NO SMOKING

In accordance with Law No. 3730 of the Ministry of Health, as of 1 July 2009, smoking is prohibited in all enclosed public areas and cabins of our ships. Passengers may only smoke in the designated areas of the external open decks.

14. CUSTOMER SERVICE

For any questions, comments or remarks, passengers may contact us by email at: [email protected] or via telephone at 2106206427


Last update: 21/02/2025
Source: https://saos.gr/en/geniki-oroi/